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Free confidential and specialist support is available for people experiencing gambling harms and gambling addiction.

Yorkshire and North East

West Yorkshire, South Yorkshire, Humber and North Yorkshire and North East

NHS North East Gambling Service

A specialist service providing treatment and support to people aged 18 and older experiencing gambling related harms or a gambling addiction. 

You can refer someone to the service by completing an online form (link below) and sending it to referral.ngs@nhs.net.

Once a completed referral form is received, the service will contact the individual directly and send you details of the outcome in due course. If you would like to discuss the referral in more detail contact 0300 300 1490.

This service is commissioned by NHS England and provided by Leeds and York Partnership NHS Foundation Trust.

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North West

Lancashire, Cumbria, Cheshire, Merseyside and Greater Manchester

NHS North West Gambling Service

A specialist service providing treatment and support to people aged 18 and older experiencing gambling related harms or a gambling addiction.

You can refer someone to the service by completing an online form (link below) and sending it to referral.ngs@nhs.net.

Once a completed referral form is received, the service will contact the individual directly and send you details of the outcome in due course. If you would like to discuss the referral in more detail contact 0300 300 1490.

This service is commissioned by NHS England and provided by Leeds and York Partnership NHS Foundation Trust

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South West

Bristol, Somerset, Dorset, Gloucester, Devon, Cornwall, Wiltshire

NHS Southern Gambling Service

A specialist service providing treatment and support to people aged 18 and older experiencing gambling related harms or a gambling addiction.

To make a referral call 0330 022 3175 Monday to Friday, 9-7pm.

This service is commissioned by NHS England and provided by Avon and Wiltshire Mental Health Partnership NHS Trust.

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South East

Hampshire and Isle of Wight, Oxfordshire, Buckinghamshire, Surrey, Sussex and West Berkshire

NHS Southern Gambling Service

A specialist service providing treatment and support to people aged 17 and older experiencing gambling related harms or a gambling addiction.

You can refer someone to the service by completing an online referral form. Contact  southerngamblingservice@southernhealth.nhs.uk if you need any additional support.

This service is commissioned by NHS England and provided by Southern Health NHS Foundation Trust.

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East Midlands

Derbyshire, Leicestershire, Lincolnshire, Northamptonshire, Nottinghamshire and Rutland

NHS East Midlands Gambling Harms Service

NHS East Midlands Gambling Harms Service

A specialist service providing treatment and support to people aged 18 and older experiencing gambling related harms or a gambling addiction.

You can refer someone to the service by completing an online form. You will be provided an ID reference number for your referral. To follow up on a referral contact 0300 013 2330.

This service is commissioned by NHS England and managed by Derbyshire Healthcare NHS Foundation Trust.

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West Midlands

Birmingham, Stoke-on-Trent, Staffordshire, Warwickshire, Worcestershire, Herefordshire, Shropshire, Telford and Wrekin

NHS West Midlands Gambling Harms Clinic

A specialist service providing treatment and support to people aged 18 and older experiencing gambling related harms or a gambling addiction.

You can refer someone to the service by completing an online form. This information should be reviewed within 72 hours. Alternatively you can call 0300 123 0996 and give referral details over the phone.

This service is commissioned by NHS England and delivered by Inclusion, part of the Midlands Partnership NHS Foundation Trust.

MAKE A REFERRAL

Or contact the NHS West Midlands gambling harms service team at westmidlandsgamblingharmsenquiries@mpft.nhs.uk or tel: 0300 123 0996

London

Greater London

National Centre for Behavioural Addictions

 Providing support for people aged 13 or over (the only service providing support for young people, including those affected by someone else’s gambling), this service includes both a National Problem Gambling Clinic and the National Centre for Gaming Disorders.

For more information about both services visit the National Centre for Behavioural Addictions <link: https://www.cnwl.nhs.uk/services/mental-health-services/addictions-and-substance-misuse/national-centre-behavioural-addictions>

This service is commissioned by NHS England and provided by Central and North West London NHS Foundation Trust.

To make a referral email gambling.cnwl@nhs.net or call 020 7381 7722 leaving a contact number. Your call will be returned within 24-72 hours.

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East of England

Essex, Bedfordshire, Cambridgeshire, Hertfordshire, Norfolk and Suffolk

NHS East of England Gambling Service

A specialist service providing treatment and support to people aged 18 and older experiencing gambling related harms or a gambling addiction.

You can refer someone to the service by completing an online form. If you have any questions, contact the service by calling 01908 724287 or emailing cnwl.eofegambling@nhs.net.

This service is commissioned by NHS England and provided in partnership by Midlands Partnership University NHS Foundation Trust and Central and North West London NHS Foundation Trust.

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Scotland

There are currently no specialist NHS treatment services for gambling in Scotland, but other support is available.

National Gambling Helpline and Support Network

The National Gambling Helpline (run by GamCare) provides free and confidential advice 24 hours a day, 7 days a week.

You can speak to an advisor by contacting 0808 8020 133 or access online live chat.

CONTACT HELPLINE

RCA Trust

The RCA Trust provide community-based counselling services for gambling related harms and addiction across Scotland.

You can refer someone to this service by completing a short enquiry form online.

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The National Gambling Helpline and Support Network (including GamCare and RCA Trust) is a group of organisations providing counselling and therapy who are commissioned by the charity GambleAware, which receives voluntary donations from the gambling industry.

Peer support

Gamblers Anonymous has a separate branch in Scotland providing peer support for people experiencing and in recovery from gambling addiction.

Gamblers Anonymous operates local meetings for people experiencing gambling harms or addiction. Each local group operates slightly differently but participants can join any meeting.

GAMBLERS ANONYMOUS

GamAnon has a separate branch in Scotland providing peer support for families affected by gambling harms and gambling addiction.

GAMANON

Wales

There are currently no specialist NHS treatment services for gambling in Wales, but support is available.

The National Gambling Helpline and Support Network is a group of organisations providing counselling and therapy who are commissioned by the charity GambleAware, which receives voluntary donations from the gambling industry.

HELPLINE AND SUPPORT NETWORK

Northern Ireland

There are currently no specialist NHS treatment services for gambling in Northern Ireland, but other support is available.

DUNLEWEY Addiction Services

A service providing counselling and support for addiction. The Gambling Support Service includes a confidential helpline which is available across the island of Ireland.

Anyone aged 18 or older can access the counselling service, whether directly or indirectly affected by gambling.

Freephone NI Helpline: 0800 088 6725

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Southern Health and Social Care Trust

(Dungannon, Craigavon, Armagh, Banbridge and Newry and Mourne)

A counselling service for individuals and families who are concerned about the impact of gambling in their lives.

You can refer someone to the service by calling (028) 3756 4513 (ask for Early Intervention Services) or email community.addictions@southerntrust.hscni.net.

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Free and confidential support is available from NHS specialists in England.

Click the map for specialist services in your area that provide advice, therapy and recovery support.

Click the map to view services near you

Need urgent help & support?

National services for England and Wales

  • National Centre for Behavioural Addictions

    National Centre for Behavioural Addictions

    Providing support for people aged 13 or over (the only service providing support for young people, including those affected by someone else’s gambling), this service includes both the National Problem Gambling Clinic and the National Centre for Gaming Disorders.

    This service is commissioned by NHS England and provided by Central and North West London NHS Foundation Trust.

    To make a referral email gambling.cnwl@nhs.net or call 020 7381 7722 leaving a contact number. Your call will be returned within 24-72 hours.

    NATIONAL CENTRE FOR BEHAVIOURAL ADDICTIONS

  • National Gambling Helpline and Support Network

    National Gambling Helpline and Support Network

    The National Gambling Helpline (run by GamCare) provides free and confidential advice for people affected by gambling 24 hours a day, 7 days a week. They can also signpost people to counselling services as part of the National Gambling Support Network.

    People affected by gambling can speak to an advisor or access the National Gambling Helpline and Support Network by contacting 0808 8020 133 or visit https://www.begambleaware.org/ngsn.

    The National Gambling Support Network is a group of organisations providing counselling and therapy who are commissioned by the charity GambleAware, which receives voluntary donations from the gambling industry.

    NATIONAL GAMBLING SUPPORT NETWORK

  • Peer Support: Gamblers Anonymous

    Peer Support: Gamblers Anonymous

    Gamblers Anonymous operates local meetings for people experiencing gambling harms or addiction. Each local group operates slightly differently but participants can join any meeting.

    Gamblers Anonymous is described as a fellowship of men and women who share their experience, strength and hope with each other so that they may solve their common problem and help others do the same.

    Peer support is not a ‘treatment’ option, but some have found Gamblers Anonymous meetings helped them to stop gambling.

    FIND OUT MORE

  • Recovery network: GamLEARN

    Recovery network: GamLEARN

    The Gambling Lived Experience and Recovery Network (GamLEARN) supports and empowers those who have experienced gambling related harm to lead a happy and meaningful life without gambling.

    GamLEARN is a member-focused charity with lived experience represented throughout.

    GamLEARN

  • Peer Support: GamFam

    Peer Support: GamFam

    GamFam is a charity offering free online peer support, including structured peer support groups for affected others and separate groups for those in recovery.

    Structured peer support groups provide an opportunity to share experiences in a safe space, and with access to information and support to help those affected learn and understand about gambling disorder.

    GamFam is not a clinical service, but is an organisation with lived experience at the heart of what they do and seeks to empower individuals and families to move to a more positive future beyond the impact of gambling harms.

    Following a referral someone will reach out within a maximum of 24 hours with access to a group usually within a week.

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  • Financial and Legal support: Citizens Advice Bureau

    Financial and Legal support: Citizens Advice Bureau

    Your local Citizens Advice Bureau provides free, confidential support and advice on the phone, online and in person. This can include support with managing finances, debt, and legal advice as well as a range of other concerns.

    CITIZENS ADVICE

  • Mental health support: Hub of Hope

    Mental health support: Hub of Hope

    The Hub of Hope is a mental health support database of services available near you. These services may not have specialist knowledge or experience of dealing with gambling addiction and harms, but support services listed on the Hub of Hope are able to help improve your general mental health and wellbeing.

    HUB OF HOPE

My recovery has been built upon specialist support – people who understand gambling addiction. This could be through their own lived experience or through qualified knowledge of behavioural addictions. It’s vital that people who have been identified as struggling with their gambling, are referred into specialist organisations who are there to provide relevant, effective support.
Will, in recovery from a gambling addiction